Decodes Lab Technology – Decoding Communication. Empowering Connectivity.

At Decodes Lab Sdn Bhd, we believe in empowering developers with the right tools, documentation, and environment to build seamless communication solutions. Whether you're integrating our APIs into a mobile app or building a full-scale messaging platform, our developer resources make the process efficient, scalable, and frustration-free.

API Documentation

Clear, structured, and continuously updated, our API docs help developers integrate real-time messaging, voice calls, and event-based communication into their platforms.

RESTful and WebSocket API endpoints
Usage limits, request formats, and response examples
Error codes and retry logic
Versioning & changelogs for ongoing support

Available in both dark and light themes for comfort.

SDK Downloads

We offer ready-to-use SDKs that abstract common communication functions, allowing faster product development with less boilerplate.

Web SDKs – JavaScript, React
Mobile SDKs – Flutter, Swift (iOS), Kotlin (Android)
Backend SDKs – PHP, Node.js, Laravel, Python

All SDKs include:

Built-in token-based auth
Event listeners for real-time updates
Modular components for flexibility
Offline queue support (mobile)

Webhook Documentation

Easily integrate communication triggers into your platform with our secure, real-time webhooks.

Event coverage: message.sent, call.ended, user.online, etc.
Secure HMAC signature verification
Retry on failure with exponential backoff
Dashboard-based delivery log & replay tool

Authentication Guides

Whether you’re building public apps or internal dashboards, our flexible authentication options support your use case:

OAuth2 authorization
API key management
JWT token validation
User-level permissions and access scopes

We also offer SSO integration support for enterprise clients (Google Workspace, Microsoft Entra ID, etc.)

Sandbox & Demo Environment

Test your integration safely before going live.

Dedicated sandbox endpoint (api-sandbox.decodeslab.com)
Resettable test users & data
Debugging logs visible in developer dashboard
Supports Postman & SDK test cases

Ideal for testing chat flows, webhook triggers, and voice call routing without affecting production data.

Postman Collection Download

For faster onboarding and testing, we provide a complete Postman Collection with:

Pre-built requests for all endpoints
Environment variables for token & base URL
Pre-request scripts for auth headers
Sample success/failure test cases

Import → Configure → Run your tests in minutes

Developer Support

Community Slack / Discord access
Dedicated GitHub issues & changelogs
Email support for enterprise dev teams
API status page for uptime & incident reports

At Decodes Lab Sdn Bhd, our communication solutions are tailored to meet the specific needs of diverse industries. Whether you need secure messaging, voice integration, or real-time alerts, we provide scalable platforms that enhance productivity, collaboration, and customer experience.

Education

Connect educators, students, and parents—seamlessly.

We build communication platforms for:

Online classrooms with chat, voice, or video tools
Student support systems for help desks or counseling
Parent-teacher communication apps with push notifications
Campus-wide notification systems for announcements or emergencies

Data privacy & moderation features ensure safe educational environments.

Logistics

Real-time coordination, tracking, and alerts—on the move.

We support logistics companies with:

Driver-to-dispatcher messaging and voice APIs
Live status updates and delivery confirmations
Warehouse communication platforms with tagging and task workflows
Geo-triggered notifications based on delivery zones

Optimized for mobile networks and offline caching.

Customer Service

Omnichannel communication that puts customers first.

Our platform powers:

Live chat systems embedded into websites or mobile apps
Call routing and IVR using programmable Voice APIs
Unified agent dashboards for handling messages, calls, and support tickets
Webhook integrations for real-time updates to your CRM or helpdesk tools

Improve resolution times while tracking agent performance in real time.

Healthcare

Confidential, compliant communication for patients and professionals.

We build HIPAA-aware (and Malaysia PDPA-compliant) tools for:

Doctor-patient consultations via secure chat or voice
Appointment reminders and test result notifications
Telehealth platforms with EHR integrations
Internal collaboration between clinics, nurses, and admins

End-to-end encryption, audit trails, and access control available.

Government / Enterprise

Scalable, secure platforms for mission-critical communication.

We work with public agencies and corporations to create:

Secure internal messaging tools for department collaboration

Real-time announcement & notification portals

Citizen service platforms for feedback, updates, and support

Multilingual communication hubs for global and regional coordination

Can be deployed on-premise or cloud, with full control and compliance.